Privacy Policy & Cookies Policy

Last updated: 8 July 2026

This Privacy Policy explains how BARBARA AMMAR BESPOKE AND TAILORING SERVICES LTD, trading as Tailor Barbara Ammar, collects, uses and protects personal information when you visit our website, contact us, use our contact form, or communicate with us by email, phone or WhatsApp.

1. Who we are

The website https://tailorbarbaraammar.co.uk/ is operated by:

BARBARA AMMAR BESPOKE AND TAILORING SERVICES LTD
Trading as Tailor Barbara Ammar

Address:
Tailor Barbara Ammar
Ground Floor Shop at 11 Fountain Buildings
Lansdown Road
Bath
BA1 5DU
United Kingdom

Phone: 01225 612931
Email: info@infobarbaraammar.co.uk

For the purposes of UK data protection law, BARBARA AMMAR BESPOKE AND TAILORING SERVICES LTD is the data controller for personal information collected through this website and related communications.

2. What personal information we collect

We may collect personal information when you:

  • Contact us through the website contact form;
  • Contact us by email, phone or WhatsApp;
  • Ask about our services, including tailoring, clothing alterations, wedding dress alterations, suit fitting or other services;
  • Send us photographs or details of garments for assessment;
  • Book or discuss an appointment;
  • Visit our website and interact with cookies or analytics tools.

The information we may collect includes:

  • Your name;
  • Email address;
  • Phone number;
  • Message or enquiry details;
  • Information about the tailoring or alteration service you are interested in;
  • Photos or details of garments, where you choose to provide them;
  • Appointment-related information;
  • Technical website data, such as IP address, browser type, device type and pages visited.

We do not collect online payment details through this website.

3. How we use your personal information

We use your personal information to:

  • Respond to enquiries;
  • Provide information about our tailoring and alteration services;
  • Discuss appointments and fittings;
  • Assess garment alteration or tailoring requests;
  • Communicate with you by email, phone or WhatsApp;
  • Provide customer service;
  • Improve our website and services;
  • Understand how visitors use our website;
  • Measure website, advertising and marketing performance, where applicable;
  • Comply with legal, accounting and business record obligations.

4. Our lawful basis for using your information

We use personal information only where we have a lawful basis to do so. Depending on the situation, this may include:

Contract or pre-contract steps
When you contact us to ask about a service, request a quote, discuss a fitting or proceed with tailoring work, we process your information so we can respond to your request and provide the service.

Legitimate interests
We may use your information for normal business purposes, such as managing enquiries, keeping business records, improving our services, protecting our website, and communicating with clients.

Consent
We may rely on your consent for certain uses, such as non-essential cookies, analytics cookies, advertising cookies, Meta Pixel, Google Ads tracking, remarketing tools, or publishing client photographs where consent is required.

Legal obligation
We may process and keep certain information where required for tax, accounting, legal or regulatory reasons.

5. Contact forms

If you submit a contact form on our website, we may collect the information you provide, such as your name, email address, phone number and message.

This information is used to respond to your enquiry and provide information about our services. Contact form messages may be sent to our business email inbox and may also be stored securely within the website or related website systems, depending on the technical setup.

Please do not send sensitive personal information through the contact form unless it is necessary for your enquiry.

6. WhatsApp, phone and email communication

You may choose to contact us by WhatsApp, phone or email. If you do, we may process your name, phone number, email address, message content and any photographs or details you choose to send.

WhatsApp is provided by Meta. If you contact us through WhatsApp, your use of WhatsApp is also subject to WhatsApp’s own terms and privacy practices.

7. Photographs and garment images

You may choose to send us photographs of garments for assessment, tailoring, fitting or alteration enquiries.

We will use these images only for the purpose of understanding your enquiry or providing the requested service, unless you separately give us permission to use them for portfolio, marketing or website purposes.

We will not intentionally publish identifiable client photographs without consent.

8. Website analytics and advertising tools

Our website may use analytics and advertising tools, where enabled, including:

  • Google Analytics 4;
  • Google Ads conversion tracking;
  • Google Ads remarketing;
  • Meta Pixel, also known as Facebook Pixel;
  • Facebook and Instagram advertising tools.

These tools may help us understand how visitors use the website, measure advertising performance, improve our services, and show relevant advertising to people who may be interested in our services.

Where these tools use non-essential cookies, tracking pixels or similar technologies, they should only be used where you have provided consent through the website’s cookie banner or consent settings.

9. Cookies and similar technologies

Cookies are small files placed on your device when you visit a website. Similar technologies may include tracking pixels, scripts, tags and other tools that store or access information on your device.

Our website may use:

Essential cookies
These are needed for the website to work properly and cannot usually be switched off.

Analytics cookies
These help us understand how visitors use the website, such as which pages are visited and how people find the website.

Advertising and marketing cookies
These may be used to measure advertising performance, support Google Ads, Meta Pixel, Facebook/Instagram advertising and remarketing.

Functional cookies
These may help provide enhanced website features or remember certain preferences.

You can control cookies through the cookie banner on our website, where available. You can also manage or delete cookies through your browser settings.

If you reject non-essential cookies, some analytics or advertising features may not work.

10. WordPress and website tools

Our website is built using WordPress and may use website tools and plugins such as Rank Math, contact form plugins, security tools, caching tools, backup tools and website management tools.

These tools may process technical information necessary for website security, performance, contact form delivery, SEO settings, backups, maintenance and general website operation.

The website may be hosted by Hostinger or another hosting provider. Hosting providers may process technical data such as IP addresses, server logs and website files in order to provide hosting, security and performance services.

11. Who we share your information with

We do not sell your personal information.

We may share personal information with trusted service providers where necessary to operate our business and website, such as:

  • Website hosting providers;
  • Email service providers;
  • Website maintenance and security tools;
  • Analytics and advertising platforms, where enabled and consented to;
  • Professional advisers, such as accountants or legal advisers;
  • Authorities or regulators where required by law.

Where third-party providers process personal data for us, we aim to use providers that handle data securely and in line with applicable data protection requirements.

12. International transfers

Some third-party tools, such as Google, Meta, WhatsApp or website service providers, may process data outside the United Kingdom.

Where this happens, we rely on appropriate safeguards used by those providers, such as standard contractual clauses, adequacy arrangements or other lawful transfer mechanisms.

13. How long we keep your information

We keep personal information only for as long as reasonably necessary.

As a general guide:

  • Enquiry and contact form messages may be kept for as long as needed to respond to the enquiry and manage the client relationship;
  • Client service records may be kept for business, legal or accounting reasons;
  • Accounting and invoice-related records may be kept for the period required by law;
  • Marketing consent records may be kept until consent is withdrawn or no longer needed;
  • Analytics and cookie data may be kept according to the settings of the relevant analytics or advertising platform.

14. Your data protection rights

Under UK data protection law, you may have the right to:

  • Ask for access to your personal information;
  • Ask for incorrect information to be corrected;
  • Ask for your information to be deleted in certain circumstances;
  • Object to certain types of processing;
  • Ask us to restrict how we use your information;
  • Withdraw consent where we rely on consent;
  • Ask for a copy of your information in a portable format, where applicable.

To exercise your rights, please contact us at: info@infobarbaraammar.co.uk

15. Marketing communications

We will not send you email or message marketing unless we have a lawful basis to do so.

If you receive marketing from us, you can ask us to stop at any time by contacting us at info@infobarbaraammar.co.uk.

16. Security

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure or alteration.

However, no website, email system or online communication method is completely secure. Please avoid sending highly sensitive information unless necessary.

17. Links to other websites

Our website may include links to third-party websites, such as Google, Trustpilot, social media platforms or other external services.

We are not responsible for the privacy practices or content of third-party websites. You should read their privacy policies before providing personal information to them.

18. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be published on this page with an updated “Last updated” date.

19. How to contact us

If you have any questions about this Privacy Policy or how we use personal information, please contact:

BARBARA AMMAR BESPOKE AND TAILORING SERVICES LTD
Trading as Tailor Barbara Ammar

Ground Floor Shop at 11 Fountain Buildings
Lansdown Road
Bath
BA1 5DU
United Kingdom

Phone: 01225 612931
Email: info@infobarbaraammar.co.uk

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